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Loyalty

Information for HK Loyalty Tokens

What is HK Loyalty?

This is our way of showing our appreciation to our most loyal HK Army fans. You’ll earn tokens for activities on our store, like referrals and purchases. You can redeem tokens to earn discounts off purchases or access to exclusive offers, so the more

What can I receive with HK Tokens?

You can redeem tokens for eligible products or even redeem them for free paintballs. See the list of items you can redeem tokens for at https://www.hkarmy.com/pages/tokens

Does it cost anything to join or redeem tokens?

The program is free to join. Just sign up for an account and make sure you're logged in when you complete activities or make purchases. Earn tokens every time you purchase and redeem them for offers. You can also earn tokens for following our socials

Howd do I view my token balance?

Login to your account and visit https://www.hkarmy.com/pages/tokens - you'll see your token balance at the top of the page.

Help! I am missing tokens and did not receive a discount.

To see your active rewards from redeemed tokens, go to https://www.hkarmy.com/pages/tokens and click on the button "Rewards History". Make sure you are logged in to access this information. In Rewards History, you will see any active discount codes o

Where do I redeem tokens?

Login to your account and you'll be able to redeem tokens on the Checkout Page. There will be a module that allows you to select available redemptions to apply to the current order.

How do membership tiers work?

When you spend a certain amount every year, you go up a tier level! With each new tier achieved, you unlock extra incentives and benefits.

What happens if a friend I refer cancels their order?

If a friend you referred cancels their purchase, their purchase will no longer count toward your successful referrals.

Can I combine tokens with an additional discount code?

Tokens cannot be used with additional discount codes.

I completed an activity but didn't earn tokens!

It can sometimes take a few minutes for us to process your activity and provide your tokens.

What happens to my tokens if I return a purchase?

Tokens will be deducted based on the amount returned.

Do my tokens expire?

Yes, tokens expire after 12 months of inactivity. This means if you take no actions to either earn or spend tokens for 12 months, they will expire. If they expire, your token balance will return to 0, however your tier will remain unchanged.

My tokens disappeared and I didn't use the discount.

If you redeemed tokens for a discount, but never used the discount, you can see your active discounts by clicking "Redeem Now" at https://www.hkarmy.com/pages/tokens.

What's the maximum discount I can redeem with tokens?

The maximum discount off is $50 per order.