We offer shipping across the United States, including all 50 states and U.S. territories. However, certain restrictions apply. If you have any questions about our shipping policy, please contact our support team at contact@hkarmy.com.

<ul id="isPasted"><li>Orders are typically processed within <strong>1-2 business days</strong> (Monday-Friday, excluding holidays).</li><li>Orders placed after <strong>12 PM PST</strong> may be processed on the next business day.</li><li>Once an order is processed and shipped, a tracking number will be provided via email.&#xA0;</li><li>Tracking Number can also be provided via SMS if phone number is input at checkout.</li><li>Custom items will not be marked fulfilled in orders until that item is produced and physically shipped. If you order multiple items, all non-custom items will be shipped immediately. When custom item is ready, we will ship it to you and mark the entire order as fulfilled,&#xA0;</li><li>Wait time for production of Custom Headbands and Custom Jerseys typically ranges from 30-45 days.&#xA0;</li></ul><h2 id="domestic-shipping"><strong>Domestic Shipping</strong></h2><p>We offer shipping across the United States, including all 50 states and U.S. territories. However, certain restrictions apply.</p><h3 id="shipping-carriers--methods"><strong>Shipping Carriers &amp; Methods</strong></h3><ul><li><strong>Orders Over $150:</strong> Receive <strong>Free Shipping</strong> to the <strong>48 contiguous U.S. states</strong> (excluding Hawaii, Alaska, and U.S. territories).</li><li><strong>Orders Under 1lb:</strong> Typically shipped via <strong>USPS Ground Advantage</strong>.</li><li><strong>Orders Over 1lb:</strong> Shipped via <strong>UPS Ground</strong>.</li><li><strong>High-Value Shipments Over 1lb:</strong> Shipped via <strong>FedEx with Signature Authorization</strong> for security.</li></ul><h3 id="shipping-restrictions"><strong>Shipping Restrictions</strong></h3><ul><li>We <strong>do not</strong> ship cases of paintballs to <strong>Puerto Rico, Alaska, or Hawaii</strong> due to shipping restrictions.</li><li>Orders to <strong>Guam, Puerto Rico, and other U.S. territories</strong> do not qualify for free shipping and will be subject to standard shipping rates.</li></ul><h2 id="international-shipping"><strong>International Shipping</strong></h2><ul><li>We currently ship internationally <strong>only to countries without import regulations on paintball equipment</strong>.</li><li>Customers are <strong>responsible</strong> for any <strong>VAT, Duty, Taxes, or Customs Fees</strong> required by their country for delivery.</li><li>International shipping rates and estimated delivery times vary based on destination and will be calculated at checkout.</li><li>If an order is <strong>returned due to customs refusal</strong>, shipping costs are <strong>non-refundable</strong>.</li></ul><h2 id="shipping-delays--issues"><strong>Shipping Delays &amp; Issues</strong></h2><ul><li>We are not responsible for <strong>carrier delays</strong> due to weather, natural disasters, or other unforeseen circumstances.</li><li>We are not responsible for <strong>carrier error</strong>s that include as mishandled packages, incorrect address deliveries and inefficiency for package tracking, scanning or arrival timelines.&#xA0;</li><li>If your tracking information states that your package was delivered but you did not receive it, please contact the shipping carrier directly.</li><li>For lost or damaged shipments, please report the issue to us within <strong>7 days of the delivery date</strong>.</li></ul><h2 id="order-changes--cancellations"><strong>Order Changes &amp; Cancellations</strong></h2><ul><li>Orders can only be modified or canceled <strong>before they are processed</strong>. Once a tracking number is issued, the order cannot be canceled.</li><li>If you need to change an order, please contact our customer service team as soon as possible.</li></ul><h2 id="incorrect-shipping-address"><strong>Incorrect Shipping Address</strong></h2><ul><li>Customers are responsible for providing the correct shipping address.</li><li>If an incorrect address is provided and the package is returned, the customer will be responsible for additional shipping fees to resend the order.</li></ul><h2 id="contact-us"><strong>Contact Us</strong></h2><p>If you have any questions about our shipping policy, please contact our support team at <strong>contact@hkarmy.com</strong></p><p><br></p>

Our Shipping Policy

We are unable to update the shipping address once the order has been placed. However, if the order has not yet shipped, we will do our best to accommodate your request to intercept and update the address. To request immediate changes, please contact

<p>We are unable to update the shipping address once the order has been placed. However, if the order has not yet shipped, we will do our best to accommodate your request to intercept and update the address. To request immediate changes, please contact us via email at contact@hkarmy.com and we will assist you to the best of our ability. Thank you for your cooperation!</p>

Can I update the shipping address for my order?

We ship internationally only to countries without import regulations on paintball equipment. Customers are responsible to pay for VAT, Duty, Taxes or any other Customs Fees to receive their shipment.

<p>We ship internationally only to countries without import regulations on paintball equipment.</p><p>Customers are responsible to pay for VAT, Duty, Taxes or any other Customs Fees to receive their shipment.</p>

Do you ship Internationally?

If an item is missing from your order, please follow the instructions at https://returns.hkarmy.com to select an Exchange For Same Item. This will queue up your missing item to be shipped ASAP, or alternatively request for refund.

<p>If an item is missing from your order, please follow the instructions at <a href="https://returns.hkarmy.com">https://returns.hkarmy.com</a> to select an Exchange For Same Item. This will queue up your missing item to be shipped ASAP, or alternatively request for refund.&#xA0;</p>

An item is missing from my order.

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Custom Team Products